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If your boiler has finally packed in, or you’re simply fed up with rising energy bills from an ageing system, finding the right boiler installation Chatham company shouldn’t be a gamble. Louis Gas and Heating Ltd has been fitting, servicing and repairing boilers across Chatham and the wider Medway towns for over 40 years, run today by George Louis after two generations of the same family business. From the Victorian terraces around Chatham High Street to the newer developments on St Mary’s Island, we’ve installed boiler installations Chatham homes have relied on for decades, and we’re Gas Safe registered, DBS-checked, and directly employed, never a subcontractor you’ve never met.
We’re based just along the river in Rochester, so getting to Chatham doesn’t add a call-out charge or a week’s wait to your quote. Whether you need a straightforward swap or advice on the right heating systems for an older Chatham property, our engineers will give you an honest answer, not a sales pitch.
Chatham has no shortage of firms offering heating services, but not every one of them can back up their claims. Here’s what actually sets us apart:
Backed by genuine star reviews — a 4.9-star rating from over 150 independent customer reviews on Google and Birdeye, including plenty from Chatham homeowners themselves.
Gas Safe registered engineer on every job — never an unqualified fitter or a subcontractor working under someone else's certification.
Two generations of family ownership — over 40 years combined experience in heating and plumbing, run today by George Louis.
DBS-checked engineers — because letting someone into your home for a boiler installation should come with more than just a trade qualification.
Vaillant Advanced Installer status, meaning extended manufacturer warranties of up to 10 years on selected boilers.
A 12-month workmanship guarantee on every installation we complete, on top of whatever manufacturer's warranty applies to your boiler.
Every boiler installation Chatham job starts with a home visit, not a quote guessed over the phone. One of our Gas Safe registered engineers will assess your existing central heating, your household’s hot water demand, and your current pipework before recommending the right gas boiler for your specific property,, not a generic, one-size-fits-all option.
We install a wide range of manufacturers, including Vaillant, Glow-worm, ATAG, Ideal and Alpha, so you’re never limited to whichever brand happens to earn us the biggest margin.







The majority of Chatham properties we visit, particularly the terraced housing around the town centre and smaller flats near the Waterfront – end up choosing one of our combi boilers. A combi heats water on demand, with no loft tank or hot water cylinder required, which frees up valuable space in smaller homes. As genuine boiler installation specialists, we’ll size a combi system correctly against your number of bathrooms and typical hot water usage, so you’re never left with weak pressure or a boiler working harder than it needs to.
For larger Chatham family homes, particularly those with multiple bathrooms or older heating pipework, a regular boiler (also called a heat-only boiler) or a system boiler may be a better match for your hot water demand. We’ll always give you an honest recommendation based on your actual household, rather than pushing whichever system carries the highest price tag.
An old, tired boiler can be running at 70-80% efficiency at best, meaning a genuine chunk of what you’re paying for gas each month is simply being wasted. A new A-rated condensing boiler typically runs above 92% efficiency, translating into a real, ongoing reduction in your bills rather than a one-off saving. For many Chatham households in older properties with draughtier rooms and higher heat demand, that difference is felt within the first winter.
A new boiler is only part of keeping your heating and plumbing in good order. We also provide:
Boiler repairs:
For breakdowns, leaks, no heat, or loss of pressure.
Boiler service:
Visits to keep your system safe, efficient, and within its warranty terms.
Regular services:
Annual gas safety checks and certification for landlords and homeowners alike.
Ongoing Services:
For boilers we've installed, and for existing systems fitted by other companies.
Booking your boiler service with the same company that handled your installation means one number to call for the entire life of your heating system, and an engineer who already knows your property.
EXCELLENT Based on 155 reviews Posted on Google Conor SlatterTrustindex verifies that the original source of the review is Google. George and Oz are absolute superstars and come highly recommended for anything to do with heating in your home or business. Their expertise has allowed us to put our new boiler in the loft which we didn't think was possible which has created so much room once the old one was removed, 100% recommend you would be silly to go anywhere else!Posted on Google rachel fosterTrustindex verifies that the original source of the review is Google. Highly recommend this company. Booking a call out was quick and easy, I got a next day appointment. The engineer arrived when promised and was professional and friendly. He got the job done quickly, the whole process was really straight forward. Will definitely be using them again if we need to use a gas engineer in future.Posted on Google Christopher MillsTrustindex verifies that the original source of the review is Google. Excellent service all round and local to the area which is nice.Posted on Google Mick SinghTrustindex verifies that the original source of the review is Google. Had an issue with my combi boiler. Needed fixing ASAP...Never used Louis Gas and Heating Ltd but glad I did. Ozzy done a great job fixing the boiler. Will use Louis and the team in the near future. Thanks guys.Posted on Google Dayzee PotterTrustindex verifies that the original source of the review is Google. Louis Gas and Heating have completed lots for me, most recently they have replaced my boiler and removed an old water heater tank as well as some redundant gas heaters. They are polite, tidy, reasonably prices and all round nice guys. I would highly recommendPosted on Google Ian TullettTrustindex verifies that the original source of the review is Google. Excellent service all round. Provided a prompt quote, attended within a few days, and carried out the work quickly and professionally at a very reasonable cost.Posted on Google Joy PotterTrustindex verifies that the original source of the review is Google. Excellent customer service, great price, happy all round and will use again as a letting agent couldn't want for morePosted on Google Ian GilhamTrustindex verifies that the original source of the review is Google. Very quick and reliable service, identified our fault and put it rightPosted on Google RandomzTrustindex verifies that the original source of the review is Google. I don’t leave reviews often, but this experience truly deserves acknowledgment. Louis Gas has been exceptional in their service. I’ve used other suppliers in the past, but none have matched this level of professionalism and responsiveness. They consistently demonstrate a genuine commitment to customer support, making you feel like they have your back at all times. For instance, I left a voicemail on Saturday when their office was closed regarding a boiler issue. To my surprise, I received a prompt call back to assess the urgency. They then went ahead to successfully resolved the problem on the same day, minimizing any inconvenience. No request is too demanding for their team, and they go above and beyond to assist. I wholeheartedly recommend Louis Gas to anyone in need of boiler servicing or a maintenance contract, confident in their reliability and expertise. AdePosted on Google Ross LinesTrustindex verifies that the original source of the review is Google. Shortly before Christmas, a burst flexi hose caused a flood at midnight on a Sat. George was able to attend the following day and brought his colleague Darren from a flood restoration team. They diagnosed the issue and subsequent damage immediately (new flooring and kitchen units) and the flexi hose was replaced by George the same day. He had to return to renew pipework before the kitchen renovation and was able to do so despite the poor condition of the old pipework. I will always return to George due to the service.Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
We carry out boiler installation in Chatham across ME4 and ME5, including:
Chatham town centre
Chatham Hill
Luton and Walderslade
St Mary's Island
Chatham Maritime
Historic Dockyard Area
Weedswood and Baker Street
Other Nearby Areas
Most straightforward combi boiler swaps are completed in a single day. More involved jobs, such as converting from a regular boiler to a combi system or relocating the unit, may take one to two days depending on the pipework involved.
Yes, by law. Only a Gas Safe registered engineer can legally install, service, or carry out boiler repairs on a gas appliance in the UK. Always ask to see an engineer’s ID card, or check the Gas Safe Register online, before agreeing to any work.
Get in touch as soon as possible, a boiler that’s stopped working entirely, particularly in winter, is worth treating as a priority call rather than waiting. In many cases we can offer a same-week appointment, and if replacement turns out to be more sensible than repair, we’ll say so honestly.
Not always. Combi boilers suit smaller properties and homes with one bathroom particularly well, but larger households with high simultaneous hot water demand are sometimes better served by a system or regular boiler. We’ll assess this properly during your home visit rather than assuming.
This depends on the boiler you choose, our installations carry manufacturer warranties from 2 up to 10 years, plus our own 12-month workmanship guarantee on the installation itself. As Vaillant Advanced Installers, we can offer extended cover of up to 10 years on qualifying Vaillant models.